Slrpnk.net outage

[kris@feddit.org]

Alt account of poVoq@slrpnk.net here.

Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

[myopinion@lemmy.today]

Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.

[sabrew4k3@lazysoci.al]

Thanks for letting us know

[kris@feddit.org]

Yeah, I know. Complete Murphy's law situation.

[blaze@lemmy.dbzer0.com]

Thank you for letting us know, good luck!

[catloaf@lemm.ee]

If you want a professionally managed instance, you are welcome to pay for a hosted one.

[frostytrichs@crazypeople.online]

Ouch. Best of luck getting it back up and running ASAP.

[dosdude@retrolemmy.com]

Which is exactly what I did 2 years ago. Turns out the uptime is about the same and the price is higher than 0. But on the upside, if there's downtime I can (usually) immediately reboot the server.

The server got a little more accounts on there than I initially expected though. But I'm fine with that.

[originalucifer@moist.catsweat.com]

people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

[zonenranslite@feddit.org]

[zonenranslite@feddit.org]

Work trip and server problems. Where have I seen this before?

[tofu@lemmy.nocturnal.garden]

Solarpunks can have a little downtime, as a treat

[tachyontele@lemm.ee]

One issue in three years is poor management now? Wat

[piratefrog@lemmy.dbzer0.com]

Out of 3 years of reliable service, this is the one time the server has been down for any length of time, and only due to the admin not being able to be physically present for a wildly unlikely and unexpected problem.

[kris@feddit.org]

Yeah, but at least I have not disappeared yet

[piratefrog@lemmy.dbzer0.com]

Anything less than perfection is unacceptable! /s

[bacon_pdp@lemmy.world]

It happens, it’ll be fine.
Just remember not to stress out too hard about it and it’ll be fine. The solar punk community knows how to survive a server outage in style.

[evasive_chimpanzee@lemmy.world]

Seriously, I think a big part of solarpunk ethos is combating the notion that everything has to always be available 24/7. Society pays a lot to deliver every convenience like fruit out of season from the other side of the world.

[drspod@lemmy.ml]

Their HA infrastructure is all built on open source projects. The thing they have that we don't is teams of SREs on-call 24/7.

[zonenranslite@feddit.org]

I see you understand the allusion.