Self-checkout kiosks should allow tipping.
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Self-checkout kiosks should allow tipping.
I've done such a good job ringing up all my own groceries that I think I deserve a 20% tip.
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@alice some time ago I went shopping in a drugstore where they had just introduced self-service kiosks, 4 people worked there. I went to the regular register and said I prefer to shop from a human, because the company will use this as an excuse to fire people. The cashier said that this was a huge time save, not needing to serve customers, and they weren't worried about that they'd lose their jobs
2 years later only 2 people work there
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@webhat @alice
I like them in Switzerland because:1. They work. All the time;
2. They don’t yell at me with a shitty synthetic voice;
3. They don’t film me;
4. I can use them when I’m in a hurry and/or have only a few items and/or the cashier is busy elsewhere and I don’t want to interrupt them;
5. In the rare case when a random control is required, it’s a quick scan of five items by a regular employee;
6. My daughters love playing cashier.I still use the regular checkout most of the time.
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I hate them everywhere else in the world because:
1. They’re shitty, coded with the feet. All the time;
2. They yell at me with a shitty loud-ass synthetic voice every five seconds;
3. They film me;
4.They weight my items to make sure I don’t cheat, and it never works properly;
5.Problems and controls are handled by security, which is never readily available and rarely nice. -
I have to admit that I quite enjoy¹ the self-checkout in two of the places I sometimes buy from:
* they are done with a handheld device that you carry with you to scan things as you get your groceries
* this means that you always know how much you're going to spend for what you have in the cart, without having to keep track in other ways
* the handheld terminals only give a beep when you scan things, the places where you pay at the end don't talk
* they don't do the weighting thing
* problems and controls are handled by regular checkout people: sometimes it may take some time to get their attention, but they tend to be on the nicer end of the scale
* when you're done paying, all your stuff is already in your bags (divided by where everything should go when back home), and you don't have to fill them in a hurry because there are people behind you that need to use the space for their things (having somebody else fill your bags has not been a thing here at least since the 1980s when I have memories).I assume that the filming is happening in all of the shop anyway
¹ as much as I enjoy anything in the whole experience of buying groceries, which is not a lot of enjoyment
